Paul Wood, Chief Customer Officer, Church & Dwight
IRI's Growth Insights' C-Suite Conversations feature notable leaders talking about the future of CPG, retail and media. This exclusive interview with Paul Wood, chief customer officer of Church & Dwight, provides insights on the company and its plans for its diverse portfolio, from the legacy Arm & Hammer™ brand to a growing roster that now includes Vitafusion™, Trojan™ and several other highly recognizable CPG brands.
KK Davey and Russ Dunham of IRI speak with Wood about Church & Dwight's post-pandemic strategy, its ongoing plan for growth through strategic acquisitions, and its approach to innovation, retail distribution and e-commerce. Wood also discusses how the company is turning data into actionable insights and about its longstanding commitment to causes such as sustainability and inclusion. He concludes by sharing lessons learned and career advice for the chief customer officers of the future.