Market Performance and Strategy

Operational Excellence

Reliable quality data. On-time. Always.

At IRI, we are committed to Operational Excellence. We consistently deliver quality data in a timely manner, measured using our On Time & Correct Metric. Covid-19 hasn’t changed that. In fact, it has only increased our reliability and performance.

Want to have a reliable source of data, on time and which continues to deliver even more in a time of uncertainty?

In this ‘new normal’ of retail your customer’s journey has become more unpredictable, but your data and decision making doesn’t have to be…

What is IRI Operational Excellence?

Reliable data. On time. For fast and accurate decision making.

We set high monthly on-time and correct delivery targets so we can ensure continuous and seamless support to our clients, helping you to navigate your business challenges by providing the best quality data through faster data deliverables.

In April 2020, at the height of lockdown, we outperformed our on-time and correct target of 96%, achieving an operational performance of 100%, despite remote working, public holidays and late retailer data. In fact, in every month of 2020, we have exceeded our target.

What Our Clients Say

“IRI's data is insightful and most importantly the data is correct, enabling us to plan our sales and marketing strategies accordingly."

Nkululeko Motloung
Shopper Marketing Manager

What we can do for you

Providing quality and faster data reliably to our clients is paramount to us at IRI. Get in touch for a chat with one of our IRI representatives to find out more about how our exceptional data performance can help your business in this new normal.

How can we help you supercharge growth and profitability?

FACTS ABOUT US

95% of CPG, retail, and health and beauty companies in the Fortune 100 work with us.

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